Ein Telefon-Agent ist eine KI-gestützte, sprachbasierte Schnittstelle, die mit deinen Kunden am Telefon interagieren kann – ganz wie ein menschlicher Mitarbeiter. BEK-Agenten beantworten Fragen, geben Informationen weiter und können sogar Aktionen in deinem Namen ausführen.Als innovative Technologie, die auf modernsten großen Sprachmodellen basiert, war die Entwicklung eines Telefon-Agenten bisher nur erfahrenen Experten aus den Bereichen Machine Learning und Telekommunikation vorbehalten. BEK-Agent macht diesen Prozess einfach und zugänglich – mit einer Plattform, die du ganz unkompliziert nutzen kannst.
Mit BEK-Agent kannst du fortschrittliche Telefon-Agenten erstellen, die eine Vielzahl von Anwendungsfällen abdecken. Hier sind einige Beispiele, was du mit BEK-Agent umsetzen kannst:
Wenn Kund:innen deine BEK-Agent Telefonnummer anrufen, nimmt dein Telefon-Agent das Gespräch entgegen und interagiert mit ihnen – ganz wie ein Mensch.Alternativ kannst du Anrufe von deiner bestehenden Nummer zu deinem BEK-Agent weiterleiten oder per SIP deinen Telefon-Agenten mit deinem bestehenden Telefonsystem verbinden.
Dein Telefon-Agent kann auch ausgehende Anrufe an Kund:innen, Geschäftspartner oder Leads tätigen. Die Anrufe können über BEK-Agent Telefonnummern erfolgen – oder du nutzt einfach deine bestehenden Rufnummern.
Verpasse keinen Anruf mehr! Lade die BEK-Agent Telefon KI App herunter und sieh alle verpassten Calls direkt auf deinem iPhone.
Jetzt im App Store laden
Erfahre mehr über die Entstehung und Vision hinter BEK-Agent in unserem Gastauftritt bei NOVO Talk. Wir erklären, wie unsere Telefon-KI funktioniert und welche Möglichkeiten sie bietet:
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